Helping you navigate with confidence
Learn the basics and find helpful tips on how to use Community Transit's online trip planning tools with our How-To Guides. For information on specific rider groups and our policies, visit our Rider Guides section.
How to use our tools
How-To: Plan My Trip
Learn how to use the Plan My Trip tool to create a trip plan and see your travel options for using transit.
See our Plan My Trip guide
How-To: Find My Bus
Learn how to use the Find My Bus tool for real-time information about your next ride.
See our Find My Bus guide
How-To: Maps & Schedules
Learn how to use our online Maps & Schedules to see complete information for your bus route.
See our Maps & Schedules guideOther guides & info
Bus Riding Basics
New to transit? Learn the basics of riding the bus and what to expect.
Learn about riding the bus
How to Ride Swift
Learn about our Swift rapid transit bus service and how it's different from our regular routes.
Learn how to ride Swift
What are Rider Alerts?
Learn what Rider Alerts are and how to get the lastest info about changes that may affect your ride.
Learn about Rider Alerts
Link Service Disruptions
Regularly ride light rail? Learn what to do in case Link light rail service is disrupted in the event of maintenance or emergencies.
Learn about Link service disruptions
Need help planning a trip?
Contact our Customer Care team for additional assistance. This team of transit experts can help you with questions and concerns, and can help with personalized trip planning and even printed route maps and schedules.
- Email us at riders@commtrans.org
- Call us at (800) 562-1375, (425) 353-RIDE (7433), or TTY Relay: Dial 711
- In-person at the Ride Store: Monday – Friday: 7 a.m.-6 p.m., Saturday 8:30 a.m.-4 p.m.