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Rider Info

Welcome aboard! Whether you're a first-time rider or you're on a first-name basis with your favorite driver, here you'll find the helpful information you need, however you choose to ride.
Learn about our services and policies
Rider Guides

Our Rider Guides can help you learn about our services and policies as part of our mission to make travel easy for all.

See our Rider Guides

Get help using our online trip planning tools
How-To Guides

Learn how to use our online trip planning tools and ride transit with helpful instructions and tips in our online guides.

See our How-To Guides

One Regional Card for All (ORCA) cards are accepted on most transit buses in the region and on Sounder, light rail, Seattle Streetcars, Washington State Ferries, and other transit options.
Fares & Passes

Fares vary based on routes and categories. The easiest and best way to pay is with an ORCA card, but cash is still an option.

Learn about Fares & Passes

a photo of the outside of the Ride Store building at Lynnwood City Center Station
Ride Store + Lost & Found

Get help in-person at the Ride Store. Buy or reload passes, get trip planning advice, or check our Lost & Found.

Learn about the Ride Store

Questions?

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  • Customer Care: M - F, 6:30 AM - 6:30 PM, Sat. & Sun., 8:30 AM - 4 PM
  • (800) 562-1375 or (425) 353-RIDE (7433)
  • TTY: 711
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First-time rider?

We make it easy for you to get started. Click through our Rider Guides to learn what you need to know to get where you want to go.

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Bus riding basics

Plan your route, learn about fares, and learn some simple tips before you go.

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Commute in a Vanpool

An affordable, faster, and less stressful way to commute to and from work.

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Accessible services

Accessibility is a top priority for us and we have several ongoing programs that make getting around the region easy and safe.

See more Rider Guides

Community Transit buses waiting for riders at a transit center