Become a Transit Security Officer
Do you enjoy serving your community and helping people? Do you have previous experience in security or law enforcement? Community Transit may be the right place for your next career!
Our Transit Security Officers come from various backgrounds and job experiences, including:
- law enforcement
- military service
- hospital security
- prison security
- retail security
What does a Transit Security Officer do?
Our Transit Security Officers apply their exceptional judgement and communication skills to build trust with the community. As a Transit Security Officer, you will interact with the public each day and work closely with other safety and customer support teams. Transit Security Officer schedules may include nights, weekends, and holidays.
Essential duties include:
- Engaging with the public in a way that is culturally sensitive and equity-focused
- Fare and policy enforcement
- Educating riders about our Rules of Conduct
- Performing regular patrols, both in groups and alone
- Traveling on transit, on foot, in company vehicles, and on bikes
- Managing security monitoring and communication systems
- Coordinating and deploying resources as needed
- Writing incident reports and processing records requests
- Addressing security incidents with employees and contractors
- Responding to emergency situations
- Participating in required training and assisting in training
Qualifications
Good judgment, excellent customer service and communication skills, and a willingness to learn are essential qualities in a Transit Security Officer. The ability to calmly navigate high-stress situations is also required to join our team.
Minimum qualifications include:
- High school diploma or GED certificate.
- Two years of experience in security or law enforcement related work, including military experience.
- A valid Washington State driver’s license.
- Excellent communication and customer service skills.
- Valid First Aid/CPR/AED certification or the ability to obtain this certification within 30 days of hire.
- Pass a comprehensive background check including a motor vehicle report.
Learn more about the preferred qualifications for this position
Paid training for Transit Security Officers in Training
All new Transit Security Officers in Training will complete 11 weeks of paid training before working independently with the public.
Weeks 1-4: Classroom training at our Everett campus.
Weeks 5-11: Field training in uniform with the guidance of Field Training Officers.
Required ongoing training may include weekly, month, and annual training sessions to support the changing needs of the community and the safety of our team members.
Transit Security Officer pay & benefits
Enjoy a competitive salary, amazing job benefits, and career growth opportunities.
Earn a starting salary of at least $33.82. Once you successfully complete your training, you may be eligible for an Advanced Qualified Candidate Hiring Bonus for up to two (2) years.
While you are a Transit Security Officer in Training (TSO-T) your benefits are stated below:
- Medical (CT & Employee Contributed)
- Dental (CT Paid)
- Vision (CT Paid)
- Standard $12,000 Basic Life Insurance (CT Paid)
- Felonious Assault Insurance (CT Paid)
Once you successfully complete your training period you will receive the company-paid benefits package as outlined in the bargaining agreement between Community Transit and the ATU, Local 1576, to include:
- Ten company paid holidays.
- You will accrue Paid Time Off (PTO) and Washington Paid Sick Leave (WPSL) based upon your full-time hire date with the company.
- Medical, dental, and vision insurance
- PERS Retirement pension (Public Employee Retirement System)
- Company-paid life insurance and disability insurance
- 19 days of paid time off per year (152 hours) (accrued bi-weekly)
- Holiday pay – 2.5 times the hourly wage
- 48 hours of Washington Paid Sick Leave (one hour for every 40 hours worked)
- Comprehensive wellness program
- Flexible spending accounts – health care and dependent care
In addition to our generous benefits, Transit Security Officers also enjoy:
- Employer-paid and maintained uniforms and protective clothing
- Paid training
- Employee assistance program
- ORCA bus pass
- Transportation incentive program
- Employee recognition program
- Onsite fitness center
