Travel easier around Arlington with Zip
Community Transit's Zip Shuttle on-demand shared ride service is an easy and affordable way to travel around the Arlington area. Take Zip to run errands, to appointments, or to connect to our bus services.
Zip gives you the freedom to go for the same price as our local bus fare, $2.50 or less per ride.
Book a ride today
Call (833) DIAL-ZIP (342-5947) or Download the Zip Shuttle app
Want to know all the details? Learn more about how Zip Shuttle works, see our service areas, and Frequently Asked Questions on our main Zip Shuttle page
Arlington Shuttle Service Area
Fares & availability
Zip Shuttle Arlington runs from 5 a.m. until 10 p.m., 7 days a week
$2.50
Adults
(19-64)
Free
Youth
(18 & younger)
$1.25
ORCA LIFT /
Reduced Fares
$2.50
Adults
(19-64)
Free
Youth
(18 & younger)
$1.25
ORCA LIFT /
Reduced Fares
Ways to pay
You can pay for your Zip ride with an ORCA card, a debit or credit card, or cash (exact change required). With ORCA, travel over a period of two hours with just one fare, including multiple trips and transfers to buses and other regional transit options.
How to book a trip with Zip Shuttle
Booking a trip with Zip is easy! Download the Zip Shuttle app to get started (App Store, Google Play). You can also book a trip by calling (833) DIAL-ZIP (342-5947).
Step 1
Get the app
Download the Zip Shuttle app from the Apple App Store for iOS or Google Play Store for Android to your device.
Step 2
Set up your account
Create your account profile. Select “Special Settings” to let us know if you need wheelchair accessibility or if you are a Reduced Fare cardholder. You can also add a form of payment if you wish to pay with a debit or credit card via the app.
Step 3
Set your pick-up location
Tap on the "Start from" button to set your pick-up location. You can type a business or address and select from a drop-down list, or place a pin on the map of where you'd like to be picked up.
Step 4
Set your destination
Tell us where you'd like to go! Under "Where would you like to go?", click into the "My Destination" field and type in your drop-off location, choose from the search drop-down list, or select a location on the map.
Step 5
Book your trip
The app will show you available trips. Select the one you want to book and tap the blue "Book This Ride" button at the bottom of the screen. The app will pair you with a Zip Shuttle for your trip.
Step 6
Your shuttle is on the way!
You'll receive confirmation that your trip is booked and where you will be picked-up. Get details about your Zip Shuttle, driver, and estimated pick-up time. The app will let you see the vehicle in transit as it makes its way to pick you up. Make sure you're ready to go when your ride arrives!
Your ride, your way
Whether you're heading to the grocery store, a medical appointment, work, or a community event, Zip Shuttle gives you the freedom to get where you need to go. Travel anywhere within our Arlington service area. Below are some popular destinations where you can take Zip to:
Go shopping & run errands
- Grocery Outlet
- Walmart
- Safeway
- Target
Get to appointments & services
- Cascade Valley Hospital
- Community Health Center
- DSHS
- Arlington Food Bank
Enjoy social & community events
- The Stilly Valley Center
- Arlington Boys & Girls Club
- VOA Arlington Community Resource Center
- Arlington Library
Questions about Zip?
Other Zip Shuttle service areas
Related links
Rider Guides
Zip Shuttle News
Riders to test low-cost, on-demand travel option in three new cities
Snohomish County, Wash. – Residents in Arlington, Darrington, and Lake Stevens will soon get to try out Zip Shuttle, Community Transit’s latest pilot project. Zip-branded vehicles will start road-testing early in December with a target launch date set for later in the month.
The flexible, on-demand rideshare service allows anyone to book a ride within a specified zone for the same cost as bus fare. Zip makes it easy for people to go to doctor appointments, grocery stores, and jobs. Zip has already proven to be popular in Lynnwood where it has been in operation for two years and is now a regular service. Pending a successful testing period in early December, the Zip pilot projects are targeted to roll out in the three new cities on Dec. 17.
“Zip Shuttle gives you the freedom to get a ride when you need one,” said Community Transit CEO Ric Ilgenfritz. “You can easily travel for a low cost to and from transit connections. You can also travel directly to and from local destinations of your choice. It’s a game changer for getting around your community.”
Zip Shuttle is easy to use. Riders can book rides using a smartphone app or by calling from any phone. The service will allow them to travel anywhere they want within a defined service area in each city. Zip riders pay $2.50 or less, just as they would on a local bus. Riders 18 and younger are free. Pay with ORCA cards, ORCA LIFT, or credit/debit cards. Cash is accepted and exact change is required. After taking a Zip trip with your ORCA card, transfers to local buses or a second Zip trip are free within two hours.
Zip is safe and accessible to people riding with mobility devices, like wheelchairs and walkers. Zip vehicles have ramps, and drivers are trained to assist riders of all abilities. Zip also offers bike racks and child car seats for use while aboard the service.
Zip Shuttle is part of Community Transit’s long-range plan to expand on-demand and other innovative services to help meet people where they are, introduce them to public transportation, and offer easy, affordable transit options. Community Transit partnered closely with residents in Arlington, Darrington, and Lake Stevens to design the service and tailor it to each community. During the 12-18-month pilot project, Community Transit will gather feedback to further improve and optimize the service for each city.
More information about Zip Shuttle and service area maps are at https://www.communitytransit.org/about/programs/innovative-services.
