Travel easier around Arlington with Zip
Community Transit's Zip Shuttle on-demand shared ride service is an easy and affordable way to travel around the Arlington area. Take Zip to run errands, to appointments, or to connect to our bus services.
Zip gives you the freedom to go for the same price as our local bus fare, $2.50 or less per ride.
Book a ride today
Call (833) DIAL-ZIP (342-5947) or Download the Zip Shuttle app
Want to know all the details? Learn more about how Zip Shuttle works, see our service areas, and Frequently Asked Questions on our main Zip Shuttle page
Arlington Shuttle Service Area
Fares & availability
Zip Shuttle Arlington runs from 5 a.m. until 10 p.m., 7 days a week
$2.50
Adults
(19-64)
Free
Youth
(18 & younger)
$1.25
ORCA LIFT /
Reduced Fares
$2.50
Adults
(19-64)
Free
Youth
(18 & younger)
$1.25
ORCA LIFT /
Reduced Fares
Ways to pay
You can pay for your Zip ride with an ORCA card, a debit or credit card, or cash (exact change required). With ORCA, travel over a period of two hours with just one fare, including multiple trips and transfers to buses and other regional transit options.
How to book a trip with Zip Shuttle
Booking a trip with Zip is easy! Download the Zip Shuttle app to get started (App Store, Google Play). You can also book a trip by calling (833) DIAL-ZIP (342-5947).
Step 1
Get the app
Download the Zip Shuttle app from the Apple App Store for iOS or Google Play Store for Android to your device.
Step 2
Set up your account
Create your account profile. Select “Special Settings” to let us know if you need wheelchair accessibility or if you are a Reduced Fare cardholder. You can also add a form of payment if you wish to pay with a debit or credit card via the app.
Step 3
Set your pick-up location
Tap on the "Start from" button to set your pick-up location. You can type a business or address and select from a drop-down list, or place a pin on the map of where you'd like to be picked up.
Step 4
Set your destination
Tell us where you'd like to go! Under "Where would you like to go?", click into the "My Destination" field and type in your drop-off location, choose from the search drop-down list, or select a location on the map.
Step 5
Book your trip
The app will show you available trips. Select the one you want to book and tap the blue "Book This Ride" button at the bottom of the screen. The app will pair you with a Zip Shuttle for your trip.
Step 6
Your shuttle is on the way!
You'll receive confirmation that your trip is booked and where you will be picked-up. Get details about your Zip Shuttle, driver, and estimated pick-up time. The app will let you see the vehicle in transit as it makes its way to pick you up. Make sure you're ready to go when your ride arrives!
Your ride, your way
Whether you're heading to the grocery store, a medical appointment, work, or a community event, Zip Shuttle gives you the freedom to get where you need to go. Travel anywhere within our Arlington service area. Below are some popular destinations where you can take Zip to:
Go shopping & run errands
- Grocery Outlet
- Walmart
- Safeway
- Target
Get to appointments & services
- Cascade Valley Hospital
- Community Health Center
- DSHS
- Arlington Food Bank
Enjoy social & community events
- The Stilly Valley Center
- Arlington Boys & Girls Club
- VOA Arlington Community Resource Center
- Arlington Library
Questions about Zip?
Other Zip Shuttle service areas
Related links
Rider Guides
Zip Shuttle News
A shopping trip with Zip
Pictured above: A Zip car parked in front of the Alderwood Mall.
As a new communicator for Community Transit and longtime Snohomish County resident, I want to write about all the great things you can do on local transit. On this mission, I wanted to go shopping.
Sure, you could take one of our local buses to do some retail therapy, but what if there was a way to get dropped off curbside at your favorite shops?
That’s where Community Transit’s Zip Alderwood Shuttle comes in.
Zip Alderwood Shuttle is CT’s first on-demand rideshare service. The Alderwood area of Lynnwood was chosen for this service to connect the future light rail station with local destinations. In addition to shopping, riders can use Zip to get to things like appointments, social services, and other transit connections.
To schedule a ride with Zip, I used an app on my phone called Goin’, which was a quick download and signup experience. You can also dial a number to book a ride. Once my signup was complete, I locked in my first trip.
Pictured above: Zip shuttles awaiting passengers at Lynnwood Transit Center.
Most riders wait an average of 15 minutes for a Zip shuttle to arrive, so I enjoyed the rare spring sun while wandering around the transit center.
Seeing the light rail construction and Swift Orange Line buses pulling in and out of their respective bays, I tried to envision how busy the transit center will be once Link light rail comes to Lynnwood on August 30.
My Zip shuttle (a hybrid sedan) arrived in under 15 minutes, and I hopped in. I handed the driver my ORCA card. Using your ORCA card on Zip gets you rides for two hours from first tap to last tap at $2.50 for an adult and $1.25 for reduced fare riders (18 and under ride for free!).
The driver tapped my card and away we went.
My driver was so nice! We chatted about the weather and how much she loves driving for Zip. Every driver I talked to on my trips spoke about how they have regulars and get to know them and their families, just like our bus drivers.
Before I knew it, I was at my first destination.
H-Mart is a massive Asian grocery market on 184th Street near Alderwood Mall. I browsed the shelves and stocked up on my personal favorites – canned coffee (I’m drinking one as I write this blog!), Japanese Kit-Kat flavors like orange and strawberry, and ramen brands I cannot find at my local grocery store.
Pictured above: The H-Mart haul. Coffee and Kit-Kats (not pictured: the ramen because I ate it).
After checking out, I pulled up the Goin’ app again to book my next trip. Walking around H-Mart could make anyone hungry, and while it has an incredible food court, Muto Izakaya is my favorite ramen spot in Lynnwood, and it was calling my name.
I checked out, walked outside and five minutes later my Zip shuttle (now a minivan) pulled up curbside.
Every ride I took on Zip was a solo ride, but Zip Alderwood Shuttle is a rideshare service, so be prepared to ride along with another person when demand is high.
Muto Izakaya on 44th Ave. has been my go-to spot in Snohomish County for ramen and katsu curry. I grabbed a bowl of Shoyu ramen, quickly slurped it down, and while waiting for the check I queued up a ride to Silver Platters, a fantastic record shop in the Zip shuttle service area.
Pictured above: Ramen and Ramune at Muto Izakaya.
I browsed records for longer than I should have. I may have gone over my two hours after the marathon record diving session, but I came away with a small haul. Keep a timer on your phone to be sure that you’re getting the most for your ORCA swipe! My ride back to the transit center cost another $2.50.
I spent some time sitting on the curb looking over my new purchases while waiting for my last Zip Shuttle of the day. I didn’t have to wait long. My driver this time was playing jazz over the radio, and we chatted about our favorite artists.
Pictured above: The Zip Alderwood Shuttle service area.
All told, I loved my afternoon using Zip and can’t wait to use the service again. Learn more about Zip Alderwood Shuttle and schedule your next trip via the Goin’ app or call (425) 521-5600.
Getting to the Zip Alderwood Shuttle area
There is a parking garage at Lynnwood Transit Center, but the best way to go (no bias) is via bus. Zip serves the Swift Blue Line at the Highway 99 and 196th Street Station. Swift Orange Line and other local routes stop at Lynnwood Transit Center, which is in the Zip Alderwood Shuttle service area.
