Travel easier around Arlington with Zip
Community Transit's Zip Shuttle on-demand shared ride service is an easy and affordable way to travel around the Arlington area. Take Zip to run errands, to appointments, or to connect to our bus services.
Zip gives you the freedom to go for the same price as our local bus fare, $2.50 or less per ride.
Book a ride today
Call (833) DIAL-ZIP (342-5947) or Download the Zip Shuttle app
Want to know all the details? Learn more about how Zip Shuttle works, see our service areas, and Frequently Asked Questions on our main Zip Shuttle page
Arlington Shuttle Service Area
Fares & availability
Zip Shuttle Arlington runs from 5 a.m. until 10 p.m., 7 days a week
$2.50
Adults
(19-64)
Free
Youth
(18 & younger)
$1.25
ORCA LIFT /
Reduced Fares
$2.50
Adults
(19-64)
Free
Youth
(18 & younger)
$1.25
ORCA LIFT /
Reduced Fares
Ways to pay
You can pay for your Zip ride with an ORCA card, a debit or credit card, or cash (exact change required). With ORCA, travel over a period of two hours with just one fare, including multiple trips and transfers to buses and other regional transit options.
How to book a trip with Zip Shuttle
Booking a trip with Zip is easy! Download the Zip Shuttle app to get started (App Store, Google Play). You can also book a trip by calling (833) DIAL-ZIP (342-5947).
Step 1
Get the app
Download the Zip Shuttle app from the Apple App Store for iOS or Google Play Store for Android to your device.
Step 2
Set up your account
Create your account profile. Select “Special Settings” to let us know if you need wheelchair accessibility or if you are a Reduced Fare cardholder. You can also add a form of payment if you wish to pay with a debit or credit card via the app.
Step 3
Set your pick-up location
Tap on the "Start from" button to set your pick-up location. You can type a business or address and select from a drop-down list, or place a pin on the map of where you'd like to be picked up.
Step 4
Set your destination
Tell us where you'd like to go! Under "Where would you like to go?", click into the "My Destination" field and type in your drop-off location, choose from the search drop-down list, or select a location on the map.
Step 5
Book your trip
The app will show you available trips. Select the one you want to book and tap the blue "Book This Ride" button at the bottom of the screen. The app will pair you with a Zip Shuttle for your trip.
Step 6
Your shuttle is on the way!
You'll receive confirmation that your trip is booked and where you will be picked-up. Get details about your Zip Shuttle, driver, and estimated pick-up time. The app will let you see the vehicle in transit as it makes its way to pick you up. Make sure you're ready to go when your ride arrives!
Your ride, your way
Whether you're heading to the grocery store, a medical appointment, work, or a community event, Zip Shuttle gives you the freedom to get where you need to go. Travel anywhere within our Arlington service area. Below are some popular destinations where you can take Zip to:
Go shopping & run errands
- Grocery Outlet
- Walmart
- Safeway
- Target
Get to appointments & services
- Cascade Valley Hospital
- Community Health Center
- DSHS
- Arlington Food Bank
Enjoy social & community events
- The Stilly Valley Center
- Arlington Boys & Girls Club
- VOA Arlington Community Resource Center
- Arlington Library
Questions about Zip?
Other Zip Shuttle service areas
Related links
Rider Guides
Zip Shuttle News
There’s the bus and…something else?
Maybe you’ve taken a ride on a bus. But have you ever wondered if there could be other easy and affordable ways to get around? At Community Transit, we are looking into just that.
In a recent survey sent out in three communities – Arlington, Darrington, and Lake Stevens – we asked about potential new services that could help meet people’s unique needs in these areas.
Proposed solutions that might be tested in these areas include an on-demand, shared-ride service, also known in the industry as microtransit. Community Transit already operates Zip, a successful shared-ride service in the Alderwood area of Lynnwood. Another proposed option would allow people to reserve a van to drive in their community.
It turns out, people really want to talk about new travel options! In total, Community Transit received more than 1,200 responses to the survey. We thank everyone who took the survey and shared it with others.
Your feedback is important in helping us understand a community’s needs and preferences so that we can create a transportation pilot that meets the unique needs of people in Arlington, Darrington and Lake Stevens.
Staff at Community Transit are reviewing the feedback we received. This spring, we will share the results of the survey. Based on the feedback, we will decide which new service to pilot in each community. Please stay tuned for more information and updates in the next several months.
