Questions

Here’s a quick and easy way to find answers to some of the most common questions we receive.

Jul 7, 2021, 17:16 PM

Question (Public Facing) : How do I refill my ORCA card?

When adding value to your card online or by phone, it can take up to 24 hours for that value to appear on your card.

You can also refill an ORCA card in person at a Customer Service Office such as the Ride Store or Everett Station.

Available Monday to Friday, 6:30 a.m. – 6:30 p.m. PST

Located at the Ride Store

Open Monday to Friday, 7:00 a.m. – 6:00 p.m.
Saturday, 8:30 a.m. – 4:00 p.m.