Community Voice

a close-up of Community Voice displayed on a phone

Your voice matters

You are invited to help Community Transit better serve the people in our communities. Learning more about the needs of our communities is an important part of that process. Community Voice is a voluntary panel of local residents who help us understand the needs of our community members. Community Voice members provide information and feedback on topics that are important for improving the services that Community Transit provides. Joining the Community Voice is free and sign-up takes less than one minute.

Every few months, Community Voice participants will be invited to complete a brief online survey about an important topic. Participants will then be entered into a sweepstakes with a chance to win one of two $200 gift cards*. Participants may also be invited to participate in other studies, such as focus groups or website testing, which will offer separate compensation.

We value your privacy. All personal information will be kept confidential, and participation in the Community Voice is completely voluntary. Any survey or other data that you provide will never be tied to your personal information. Any email address you provide will be kept in a secure location separate from any data we collect. We will not share your email address and will only use it for communicating with you about the Community Voice.

To participate in the panel, you need to be at least 18 years old and live in Snohomish County.


Here’s how the Community Voice works:
  • Every few months you will receive an invitation to participate in a brief survey.
  • Each invitation will provide the option to skip the survey or end your involvement with the Community Voice.
  • For each completed survey, you will be entered for a chance to win one of two $200 gift cards.
  • The first survey covers information about who you are — age, race, income, disability status, etc. This provides us with information the helps ensure that we can provide a fair and equitable access to transit to all.
  • After each survey is completed, we will post an update about what we learned and how we will use that information.

Interested in participating in Community Voice?

Sign up to participate below. 

You must be a resident of Snohomish County and at least 18 years old to participate. Do you meet these requirements?
I agree to the Community Voice terms of participation.
*Offer Details: Limited to one gift card per person for each drawing. Must be 18 or older to participate. Additional conditions and restrictions may apply. By participating in the Community Voice, you agree to let us use your feedback and comments in any capacity. Community Transit is not liable for lost or stolen gift cards.

Frequently Asked Questions (FAQ)

Confirmation emails are not sent immediately. We send out confirmation emails to confirm you’ve joined every first week of the month. If you signed up recently, please wait until the end of the first week of the upcoming month to receive your confirmation. If you still haven't received it after that, feel free to reach out to us for assistance.
You can end or pause your participation by clicking on this link. Also, each invitation to a study comes with way to end or pause your participation with just one click.
Your contact information is stored in a secure location and will not be shared. We will only use your contact information to reach you about the Community Voice. It will never be used for any other purpose.
Data are analyzed and stored in a confidential database. Your data are combined with the data of other survey participants and used to understand important topics about transit.
  • A random identification number allows us to tell if someone has completed a study without using other identifiers.
  • The contact information is needed to pay sweepstake winners.
  • Your identification number allows Community Transit to connect responses across studies, such as with demographic responses or to look at changes in transit use over time.
Community Transit is committed to providing fair and equitable service to Snohomish County residents. The demographic information will help ensure that all voices are heard.
Community Transit only keeps your email address. With your email address, we can send you invites to the survey and notify you if you win the sweepstakes. All other identifying information that you provide, such as your first name or phone number, are deleted when you join the Community Voice.
Most surveys will take less than five minutes to complete, but a few may take up to 10 minutes.

Winners are selected randomly, and only those who win are contacted. If you’re a winner, you’ll get an email notification. If you don’t get an email, it means you weren’t selected this time—but we really appreciate your participation, and your feedback helps improve our service.